mig68 Privacy Policy: How We Handle Your Account Data
When you open an account with mig68, you share certain personal details with us — your name, contact information and payment method choices like Rocket, Upay or Bank Transfer. This policy explains exactly what we collect, why we collect it, how it is stored, and what choices you have over it. Access and eligibility depend on your local law and the region you are in.
Account data transparency
Rocket, Upay, Bank Transfer context
Your right to review and correct
Region-dependent access
POLICY SCOPE DETAILS
Review How mig68 Collects and Uses Your Information
We collect information you provide directly when you register, verify your account or initiate a transaction. This includes your name, email address, mobile number and the payment method you connect — whether that is Rocket, Upay or Bank Transfer. We also collect technical data such as your device type, browser session identifiers and IP address, which helps us keep your account accessible across sessions without requiring repeated verification steps. This data is used for account management, transaction processing and responding to support requests you raise. We do not sell your personal data to third parties. We may share limited information with payment processors when you initiate a Rocket tap, Upay transfer or Bank Transfer deposit, but only the data needed to complete that specific transaction. Retained data is held only as long as your account remains active or as required by applicable law. You can request a record of what we hold by contacting us through the support route listed on this page. Availability of specific features and data rights may vary depending on your local law and the eligible region.
Rocket
When you use Rocket as your payment method, we share only the transaction-specific data needed to process your deposit or withdrawal — nothing beyond what that step requires.
Upay
Upay transfers involve passing your mobile wallet reference to the payment processor. We do not store your Upay PIN or full wallet credentials on our servers.
Bank Transfer
For Bank Transfer transactions, account reference details are passed securely to the receiving institution. We retain a record of the transaction amount and reference for your account history.
WHAT THIS COVERS
Where This Policy Applies and What It Does Not Cover
This policy applies to information collected through your mig68 account — from the moment you register through every session you start. It covers your account profile, your transaction history and the support communications you send us. It does not extend to third-party services that have their own terms, such as the payment networks you connect or external sites you may reach through links on our pages. Understanding the boundary helps you know exactly where our obligations begin and end.
Account Access
Data collected during login, registration and account verification falls squarely within this policy. We control how that data is stored and who can access it internally.
Transactions
Payment records for Rocket, Upay and Bank Transfer appear in your account transaction history. We hold these records; the payment network holds its own separate record under its own policy.
Site Content
Browsing behaviour on mig68 pages — such as which sections you open or how long you spend in the lobby — is collected as session data and covered by this policy.
Third-Party Services
Any service you reach outside mig68 — including payment provider apps, external links or device-level services — operates under that provider's own privacy terms, not ours.
YOUR PRACTICAL RIGHTS
Actions You Can Take Under This Policy
You are not a passive subject of this policy — there are practical steps you can take at any point. If you want to see what data we hold against your account, you can submit a data review request through our support channel. If any detail is incorrect — a wrong mobile number, an outdated email address — you can update most fields directly in your account settings after login. For anything that cannot be changed from the account dashboard, a support request is the route. If you want to ask a question about how a specific piece of data is used, or if you believe something has been handled incorrectly, our support team will respond to written queries. Where your local law gives you additional rights over your personal data, those rights apply to the extent permitted in your eligible region.
Review Your Records
Submit a request to our support team to receive a summary of the personal data we hold on your account.
Correct Account Details
Log in and head to your account settings to update your mobile number, email or other profile fields that are editable from there.
Raise a Question
If you are unsure how a particular data point is being used, send a written query to our support channel and we will respond with a clear explanation.
Request Support Action
For data issues that go beyond self-service edits — such as requesting deletion or raising a concern — contact us directly through the privacy support route on this page.
CONTACT US DIRECTLY
Reach Our Privacy Support Team
If you have a question about this policy, want to exercise a data right or need to flag a concern, the routes below connect you to the right team. Response times depend on the complexity of the request, but all written queries receive a reply. Availability may vary depending on your region.
Live Chat
Open the chat widget from your account dashboard to speak with a support agent about a privacy or data question in real time.
Email Support
Send a written privacy request or data review query to our support email address listed in your account help section. Written queries are traceable and recommended for formal requests.
Account Help Section
Your account dashboard includes a help section where you can browse privacy-related topics, find the support contact details and track any open requests you have submitted.
HOW WE MANAGE DATA
Data Handling, Cookies and Account Security
We apply standard security practices to protect the data held in your account — session data is handled with encryption in transit, and access to your account records is restricted internally to the roles that need it. Cookies and similar session identifiers are used to keep your account session active across pages without requiring you to re-authenticate on every click. You can adjust cookie preferences through your browser settings; note that disabling certain cookies may affect how parts of the account dashboard behave. Retention periods for your personal data follow what is required under applicable law and our operational obligations. If you close your account, we retain only what we are legally required to keep; the rest is removed. To request changes to how we handle your data, or to ask about our retention schedule, the support routes on this page are the correct path.
Data Encryption in Transit
Data passed between your device and our servers — including login and payment steps — is encrypted in transit. This applies whether you are on mobile or desktop.
Cookie Management
We use session cookies to maintain your logged-in state. You control cookie behaviour through your browser settings; the current cookie state is reflected each time you load a page.
Retention and Deletion
We keep your data only as long as your account is active or as required by applicable law. Account closure triggers a removal process for data we are not legally required to retain.
Internal Access Controls
Access to your personal account records internally is restricted by role. Not every team member can view payment or identity data — only the roles that require it for support or compliance purposes.
POLICY FAQ
Common Questions About Your Privacy on mig68
These are the questions we hear most often about how we handle account data and what your rights are under this policy. If your question is not here, the support team is the direct route.
What personal data does mig68 collect when I register?
At registration we collect your name, email address, mobile number and the payment details you connect — such as your Rocket or Upay mobile wallet reference. Technical data like your device type and session identifiers are also collected automatically. All of this is described in the full policy above.
Does mig68 share my data with third parties?
We share data only when a transaction requires it — for example, passing your Rocket or Bank Transfer reference to the payment processor to complete a deposit. We do not sell your personal data. Third-party services, such as payment networks, operate under their own separate privacy terms.
How can I see what data mig68 holds about me?
Submit a data review request through our support channel — live chat or email, both listed on this page. We will respond with a summary of the personal data linked to your account. Written requests via email are recommended if you want a formal record of the exchange.
Can I correct or update my information?
Most profile fields — mobile number, email, display name — can be updated directly in your account settings after login. For fields that are locked after verification, contact our support team with the correction you need. We will advise on the steps required from there.
How long does mig68 keep my personal data after I close my account?
When you close your account, we remove the data we are not legally required to keep. Certain transaction records and identity verification data may be retained for the period required under applicable law. The exact retention period depends on your region and the nature of the data.
Does the privacy policy cover my use of Rocket, Upay and Bank Transfer?
This policy covers the transaction data we hold on our side — your payment method reference, transaction amounts and account history. The payment network itself — Rocket, Upay or your bank — holds its own records under its own privacy policy, which we do not control.
What are my rights if I think my data has been handled incorrectly?
Contact our support team with a written description of the issue. We will review it and respond. Where your local law provides additional data rights — such as the right to object or restrict processing — those rights apply to the extent permitted in your eligible region.
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